Ticket & Ground Regulations

THE PURCHASE OF A TICKET AND ENTRY TO THE GROUND SHALL CONSTITUTE ACCEPTANCE OF THE GROUND REGULATIONS     

  • “Club” means Worcestershire County Cricket Club
  • “Ground” means this cricket ground and all locations owned occupied or used by the Club.
  • “Match” means any cricket match or event taking place at the Ground.

All cricket matches are played in accordance with the rules and regulations of the England and Wales Cricket Board

  1. Admission to the Ground and the right to remain in the Ground is at the sole discretion of the Club.
  2. The Club excludes to the maximum extent permitted by law any liability for loss, injury, or damage to persons/property in or around the Ground.
  3. No guarantees can be given by the Club that a Match will take place at a particular time or on a particular date and the Club reserves the right to reschedule the Match without notice and without any liability whatsoever.
  4. In the event of the postponement or abandonment of the Match, refunds (if any) will be made in accordance with the rules of the competition in question and/or the terms and conditions under which the tickets were issued. The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, such as (but not limited to) loss of enjoyment or travel costs.
  5. All persons seeking to enter the Ground acknowledge the Club’s right to search any person and to refuse entry to or eject from the Ground any person refusing to submit to such a search. Bags may be searched at the point of entry and any prohibited items will be confiscated.
  6. All persons entering the Ground must be in possession of a valid ticket or pass for that match. The ticket or pass must be produced for inspection if requested by a steward or other representative of the Club at any time.
  7. Persons under the age of 14 years of age must be accompanied by an adult
  8. Whilst present in the Ground, persons must always comply with the instructions or directions given by a steward or other representative of the Club.
  9. The Club reserves the right to search any individual or their bag(s) on entry to the Ground for any cricket match or other event.
  10. The following articles must not be brought into the Ground – knives, fireworks, smoke canisters, air-horns, whistles, drums, musical instruments, flares, weapons, dangerous or hazardous items, laser devices, drones, glass vessels, metal or wooden fixed poles and any other articles that might be used as a weapon and/or compromise public safety. The club may use its discretion and allow small flags that only relate to cricket to be taken into the ground. Any person in possession of the above prohibited items will be refused entry to the ground.
  11. At County Championship, One Day Cup group stage games and any Tourist fixture (other than a T20), a maximum of four cans of beer or equivalent or 70cl of wine and food and soft drinks may be brought into the Ground. No alcohol shall be brought into the Ground for Full International fixtures, T20 or One Day Cup Quarter Final or Semi Final fixtures.
  12. No person shall drive a motorised vehicle within the Ground at more than the permitted speed limit of 5mph.
  13. No guarantees can be given by the Club that all areas of the Ground will be open on any given day. The Club reserves the right to close certain areas of the Ground at its sole discretion.
  14. Nobody may stand in any seating area whilst cricket play is in progress. Persistent standing in seated areas whilst cricket play is in progress is strictly forbidden and may result in ejection from the Ground.
  15. The obstruction of gangways, access ways, exits and entrances, stairways and like places is strictly forbidden. Nobody entering the Ground shall be permitted to climb any structures within the Ground.
  16. Smoking of cigarettes or electronic cigarettes are only permitted in the designated areas (in front of the car park entry/exit gates near the practise nets and the car park area at the rear of the ladies’ pavilion/marquee). Smoking is not permitted on the grassed picnic area or behind the Basil D’Oliveira Stand. Smoking is also prohibited in any building or under any permanent structure. Refusal to comply with this will lead to ejection from the Ground.
  17. The Club aims to create an environment within the Ground where no individual, group or organisation experiences discrimination or acts in a discriminatory manner on the basis of a Protected Characteristics (as defined in the Equality Act 2010 from time to time – which at the time of writing are age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race religion or belief, sex or sexual orientation).The Club has adopted the ECB Anti-Discrimination Code. This Code forms part of the ECB’s continuing efforts to maintain the integrity, diversity, and inclusivity of cricket.
  18. For safety reasons, no glass vessels, or receptacles to be taken onto a balcony or to any other outside areas of the ground unless authorised by the Safety Officer.
  19. 19 The use of threatening behaviour, foul or abusive language, obscene chanting, or any form of discriminatory abuse towards other spectators, staff, playing staff & officials is strictly forbidden and will result in arrest/or ejection from the Ground. This could lead to further action by the Club including, but not limited to, the withdrawal of membership (without reimbursement) and other benefits. Any article of clothing worn within the Ground with abusive, obscene, or racial abuse on them will not be permitted and any individual wearing any such article of clothing will be ejected from the Ground.
  20. Worcestershire County Cricket Club is committed to maintaining a safe, respectful, and inclusive environment for everyone who interacts with our workplace. As part of this commitment, we enforce a zero-tolerance policy towards sexual harassment. Any form of sexual harassment, including unwelcome advances, comments, or actions, is strictly prohibited. Violators, including, employees, contractors, or visitors will face serious consequences.
  21. The throwing or discharge of any object or missile within the Ground without lawful authority or excuse will result in ejection and/or arrest.
  22. It is forbidden to enter the playing area or any adjacent areas at any time unless authorised by a steward or any other representative of the Club.
  23. Persons appearing to be under the influence of alcohol or drugs will not be admitted into the Ground and any person whose behaviour is likely to upset/distress other spectators due to them being under the influence of alcohol or drugs whilst in the Ground will be asked to leave the Ground or be ejected if they refuse.
  24. No goods (including literature) of any nature may be offered either free or for sale by any person within the Ground without the express written permission of the Club.
  25. No sponsorship, promotional or marketing materials may be brought into, used, or displayed by any person within the Ground without the express written permission of the Club.
  26. Tickets are not transferable and may not be offered for sale without the prior written permission of the Club. Any tickets offered for sale may be confiscated by any steward, officer of the Club or any police officer.6. Any person damaging or defacing the Club’s property will be ejected from the ground and prosecuted.
  27. CCTV cameras are in use around and in the ground and the Club may itself use or pass to the Police, cricket authorities or other relevant organisations, any recordings for use in any proceedings.
  28. Any person damaging or defacing the Club’s property will be ejected from the ground and prosecuted.
  29. Dogs are allowed in the Ground for County Championship games, One Day Cup group stage games and Tourist fixtures (other than a T20) but must always be kept on a lead. Failure to comply with this rule will lead to the person being asked to leave the ground. Dogs are not allowed in any bar or restaurant areas unless they are Assistance dogs. Only Assistance dogs are permitted into the Ground for Full International fixtures, T20 or One Day Cup Quarter Final or Semi Final fixtures or any concert held at the Ground.
  30. The Club strongly advises that owners who bring a dog with them in a car have a duty of care to that animal and no animal should ever be left unattended in any motor vehicle whilst on the club premises. Failure to comply with this rule may lead to ejection from the Ground and possible prosecution.
  31. The reserving of seats for friends who have not yet arrived in the Ground is not in the spirit of fair play to other spectators. Spectators are therefore kindly requested to refrain from this practice. The Club reserves the right to remove any items reserving such seats.
  32. Accessible seating is provided around the Ground for the use by people with disabilities. People without disabilities are respectfully requested not to use these areas without the approval of a steward.
  33. Under no circumstances may any person at the Ground use a mobile telephone, computer or other kind of communication device either (i) to communicate or in any way transmit any form of commentary, data or other material in relation to a cricket match taking place at the Ground for any kind of improper betting or other corrupt or unlawful purpose; or (ii) to conduct betting activity in a public pitch-facing part of the ground in a way which, in the Club’s (or its appointed nominee’s) opinion, otherwise brings the game or the Club into disrepute or which offends (or is likely to offend) other spectators.
  34. Any person at the Ground who is reasonably suspected by the Club (or its appointed nominees, including but not limited for such purposes to the anti-corruption officials and any other representatives of the England and Wales Cricket Board) of acting in breach of this provision during any cricket match unconditionally acknowledges, accepts, and agrees that:
  • they must, upon request by the Club (or its appointed nominees), provide their name and address and an explanation for their suspicious conduct (including full details of the nature of his/her suspicious communications); and
  • they may be photographed and/or filmed by the Club (or its appointed nominees); and
  • any such names, addresses, photographs, and films may be shared between each of the ECB, all the other first class county clubs, relevant official cricket authorities and any relevant police and crime prevention authorities, for the purposes of any criminal investigations or proceedings, and/or in connection with any investigation into a potential breach of domestic or international cricket anti-corruption rules and/or to enable the ECB and the other first-class clubs to give reciprocal effect to any ban on entry which is subsequently imposed by the Club pursuant to this provision. Personal data collected under this provision will be processed in accordance with the Data Protection Act 1998. A person providing their personal data may have rights in respect of their data under the Act and any questions regarding the handling of personal data should be addressed to the Club which is the data controller for the purposes of the Act.

Any person who it is reasonably suspected is in breach of this provision accepts that they may be immediately ejected from the Ground (without any financial or other compensation) and prohibited from entering the ground and any other cricket ground under the control of either the ECB or any first-class county club for life or such other period as the Club deems appropriate in its sole and absolute discretion.

The Club reserves absolutely the right to refuse entry to the Ground or eject from the Ground any person that fails (or in the Club’s reasonable opinion is likely to fail) to comply with any of the Ground Regulations or whose presence within the Ground is or could (in the Club’s reasonable opinion) constitute a source of danger, nuisance, or annoyance to any other person. This could lead to further action by the Club including, but not limited to, the withdrawal of Membership (without reimbursement) and other benefits.

  • All tickets grant general ground admission, allowing access to any seat except for designated members’ and hospitality areas.
  • Advance purchase refers to tickets bought at least one day before match day.

Terms of Entry

  • Entry to the Ground constitutes acceptance of these regulations.
  • The Club refers to Worcestershire County Cricket Club.
  • The Ground includes all areas owned, occupied, or used by the Club.
  • Matches are played under the rules of the England and Wales Cricket Board (ECB).
  • Admission and continued presence in the Ground is at the sole discretion of the Club.

Key Regulations

  1. Liability & Changes
    • The Club accepts no liability for loss, injury, or damage to persons/property.
    • Matches may be rescheduled without notice, and ticket refunds are subject to competition rules and Club policy.
  2. Security & Searches
    • The Club reserves the right to search spectators and refuse entry to those who decline.
    • Bags may be searched at entry; prohibited items will be confiscated.
  3. Ticketing & Conduct
    • All visitors must hold a valid ticket or pass and produce it upon request.
    • Children under 14 must be accompanied by an adult.
    • Instructions from Club staff and stewards must be followed at all times.
  4. Prohibited Items
    • The following must not be brought into the Ground:
      • Knives, fireworks, smoke canisters, air horns, musical instruments, flares, weapons, laser devices, drones, glass containers, metal/wooden poles.
      • The Club may permit small cricket-related flags at its discretion.
    • Persons found in possession of prohibited items will be refused entry.
  5. Alcohol & Food
    • Limited alcohol (max 4 cans of beer or 70cl of wine) is permitted for:
      • County Championship, One Day Cup (group stages), and certain other matches, as specified in the Matchday Information.
    • Alcohol is NOT permitted for:
      • T20, One Day Cup knockout fixtures, and Full International matches.
  6. Ground Facilities & Safety
    • Vehicle speed limit within the Ground is 5 mph.
    • The Club cannot guarantee all areas of the Ground will be open.
    • Standing in seated areas while play is in progress is not allowed.
    • Blocking of gangways, exits, stairways, or climbing structures is strictly forbidden.
  7. Smoking & Vaping
    • Permitted only in designated areas:
      • Car park areas near practice nets and behind the Ladies’ Pavilion/Marquee.
    • Not allowed in grassed picnic areas, behind the Basil D’Oliveira Stand, or any building.
  8. Respect & Behaviour
    • The Club upholds the ECB Anti-Discrimination Code.
    • Abusive, discriminatory, or offensive behaviour (including obscene language and chanting) will result in ejection and possible legal action.
    • Clothing displaying offensive messages is not permitted.
  9. Pitch & Spectator Areas
    • Entering the playing area without permission is prohibited.
    • Throwing objects will result in ejection and possible prosecution.
    • Persons appearing intoxicated will not be admitted or may be ejected.
  10. Dogs & Animals
  • Allowed for County Championship, One Day Cup (group stages), and Tourist matches.
  • Not allowed at T20s, One Day Cup knockout games, Full International matches, or concerts.
  • Dogs must always be on a lead; failure to comply may result in ejection.
  • Dogs are not allowed in bars/restaurants, except for assistance dogs.
  1. Commercial & Betting Restrictions
  • No sales or promotions within the Ground without written permission.
  • Unauthorized ticket resales may result in confiscation and ejection.
  • Use of mobile devices for improper betting is strictly prohibited.
  1. CCTV & Data Protection
  • CCTV operates throughout the Ground for safety and security.
  • The Club may share footage with authorities where necessary.
  • Personal data will be handled according to the Data Protection Act.

Enforcement & Compliance

  • The Club reserves the right to refuse entry or eject any individual failing to comply with regulations.
  • Serious breaches may lead to a ban from all ECB-affiliated cricket venues.
  • Membership and ticket benefits may be withdrawn without reimbursement for non-compliance.

Chief Executive Officer
Worcestershire County Cricket Club